Shipping policy

Shipping

Where your order ships from

Bestselling pieces are held in our US warehouses and ship within the United States by UPS. Design Your Own pieces, cushions, samples and accessories are made and dispatched from our own factory in Malmö, Sweden.

Duties and customs are included

The price you pay at checkout includes import duties and customs charges. There is nothing further to pay on delivery.

Delivery times

A piece held in a US warehouse normally arrives within 1 to 4 business days of dispatch. A made-to-order piece goes into production once your configuration is confirmed, and its production time is shown on the product page. You receive a tracking link by email when your order leaves us.

Large items

Dining tables and Bazo sunbeds travel on our own container route and are offered three ways at checkout: Economy delivered to your address; Economy with collection from our warehouse; or Express air freight. The price for each is shown at checkout before you pay.

Addresses

We ship to street addresses in the United States. We cannot deliver furniture to a PO box.

by Crea LC, 1603 Capitol Ave Ste 310, Cheyenne, WY 82001, United States. Questions: info@by-crea.com.